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Managing Conflict

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Managing Conflict

Managing and making the most of conflict in the workplace is everyone’s responsibility – particularly the leaders. Unresolved conflict demands our energy. We all know how exhausting, unproductive and even dangerous an unresolved conflict can be. Our task is to make it productive when possible. 

Managing conflict is an intensive program where participants learn and practice skills using a variety of case studies and with different people to build confidence in having difficult conversations and resolving conflict.