Create agreements that respect individuals.
Mediation is a voluntary, confidential and cost-effective process. Its aim is to allow the parties involved to agree on a way forward.
We share the results of mediations with relevant managers so they can provide informed and appropriate support.
A mediation usually takes one day.
What the mediation process typically involves
- Preparation that includes discussions with the referring manager and the people in the dispute
- The mediation session
- Creating the agreement, which is a mutually accepted plan that allows people to put the past behind them
- Sharing of the agreement with managers
Although most mediations are between two individuals, a mediation can also involve team problem solving.
Read more about the AIC mediation service.